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End User Support
End User Support Services
Free End User Support from ThePrimeHost L.L.C.

We Answer Your Technical Support Tickets
Tickets Are Answered Anonymously
Support Tickets Are Answered Via Your Helpdesk

End User Support
 
Reseller Hosting with End User Support
WE HANDLE THE TECHNICAL SUPPORT THROUGH YOUR OWN HELPDESK.

Reseller Hosting with End User Support
Our new Reseller Hosting plans now come with an End-User-Support option. This means that we will handle your customer's technical support needs for you and your clients anonymously.

How does End User Support work?
Brilliantly! Your customer sends an email to support@yourdomain.com (or whichever address you choose). This email is then forwarded to our staff. Our staff then replies to this ticket from support@yourdomain.com . In other words it will appear to your customers that you have your own staff in place handling your technical support issues.

Can you support my clients from my helpdesk?
Absolutely. Select reseller hosting plans now offer Free End User Support via your helpdesk (typically the WHMCS helpdesk)

Is this service Anonymous?
Absolutely! We make every endeavor to appear as your staff and answer with a signature designated by you.

How much does End User Support cost?
This is a free "Value Added Product" with our new line of reseller accounts. We do charge a one time $10.00 setup fee to setup the backend.

How do I get Started?
Click on the following link : Sign Up

 
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We offer complimentary migration services to new clients as a courtesy to help you get up and running on our services even faster. For details, please click here.
 
 
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